ONLINE SKIN CONSULTATIONS

    ChatDerm

    by ChatDoc Health

    Your skin. A real doctor. A personalised plan.

    Free AI skin assessment, a real doctor review, and a custom prescription tailored to your skin.

    No appointment or video call required.

    AcneEczemaHair lossRosaceaAnti-ageing skincarePigmentation treatmentHyperhidrosisSeborrhoeic dermatitis
    Start your skin consultationStart acne assessment
    From £24.99Consultation fee

    GMC-registered doctors

    Illustrative ChatDerm skincare bottles and cream tube
    Your skin doctorGMC-registered doctors
    Available for live chat

    I’ve reviewed your skin assessment and photos. Let’s talk about your treatment options.

    Illustrative conversation

    A real doctor

    GMC-registered doctors review your skin, photos and history.

    Instant live doctor chat

    Talk directly to your doctor. No appointment or video call for suitable cases.

    Immediate personalised prescriptions

    Issued after doctor review, where clinically appropriate.

    Real care. In five simple steps.
    From your screen to your skin.

    Share your skin concerns and photos. Your doctor reviews your case, chats with you and creates your personalised treatment plan. AI supports your doctor; it is not a diagnosis.

    £24.99Consultation fee

    Includes clinician review, live doctor chat & prescription

    Explore skin treatments
    1. 01

      Dermatology assessment

      Tell us about your skin, symptoms, previous treatments and medical history.

    2. 02

      Upload images · AI skin analysis

      Upload clear photos of your skin and get a free AI skin assessment.

    3. 03

      Your doctor reviews your case

      A GMC-registered doctor reviews your answers and images and checks which treatments are suitable.

    4. 04

      Live doctor chat

      Discuss your skin concerns and treatment options directly with your doctor.

    5. 05

      Personalised treatment delivered to you

      If appropriate, your doctor prescribes your treatment or tailored skincare formula, with home delivery or pharmacy collection options.

    ChatDerm

    Skin, scalp & hair.

    Acne, eczema, hair loss and more. Find the care your skin needs.

    01

    Acne

    Breakouts, blemishes and ongoing acne care.

    02

    Eczema

    Dry, itchy skin and flare-up treatment.

    03

    Hair loss

    Thinning hair and personalised treatment plans.

    04

    Rosacea

    Facial redness and rosacea-related spots.

    05

    Anti-ageing skincare

    Doctor-led care for fine lines and skin texture.

    06

    Pigmentation treatment

    Dark marks, uneven tone and sun spots.

    07

    Hyperhidrosis

    Treatment options for excessive sweating.

    08

    Seborrhoeic dermatitis

    Dandruff and flaky scalp or facial skin.

    09

    Blackheads & pores

    Congestion, blackheads and enlarged pores.

    10

    Fungal infections

    Assessment and treatment of common skin infections.

    Acne treatment online. Made personal.

    Start your skin assessment, add photos and explore a plan shaped around your acne, sensitivity and previous treatments. Your doctor makes the prescribing decision.

    Start acne assessment

    Personalised prescriptions. Without the waiting room.

    Speak directly to a real doctor online. Get your personalised prescription immediately after review, where suitable, with home delivery or pharmacy collection options.

    Start your skin consultation

    Your skin consultation, answered.

    How does an online dermatology consultation work?

    Complete your assessment and upload photos. A GMC-registered doctor reviews your case, discusses your care through live chat and issues a prescription if clinically appropriate.

    Can I get acne treatment online?

    Yes, suitable acne cases can be assessed online. Your doctor reviews your symptoms, photos, medical history and previous treatments before recommending a personalised plan. Severe or rapidly worsening symptoms may need face-to-face care elsewhere.

    Do I need an appointment or video call?

    No appointment or video call is required for suitable cases. Your assessment, photos and live doctor chat support the consultation. Your doctor will tell you if online care is not suitable.

    How much does a consultation cost?

    Consultations start from £24.99 and include clinician review, live doctor chat and a prescription when clinically appropriate. This is a consultation fee, not a monthly subscription.

    Will I receive a personalised skincare prescription?

    If suitable, your doctor may prescribe a tailored formulation or another appropriate treatment. A prescription is not guaranteed; treatment depends on your assessment and clinical suitability.

    Expert skincare without the wait.

    An AI skin assessment, a real doctor review, and a custom prescription tailored to your skin.

    Start your skin consultationIllustrative skincare packaging and chat display, not actual products or patient results.