Expert Medical Care
Without the Wait
Doctor-led. AI-powered. Personalised healthcare.
Use our free symptom checker, chat live with a doctor and get your personalised prescription same day.
Complete care. One simple price.
Includes clinician review, live doctor chat & prescription
Feel better, sooner — in four simple steps
A clear, doctor-led path from your first concern to the care you need.
Tell us what’s wrong
Complete our secure symptom checker in your own time.
A doctor reviews your case
A qualified doctor personally considers your symptoms and health history.
Chat directly with your doctor
Ask questions and discuss the safest treatment options in a private live chat.
Get the right treatment, fast
If suitable, receive a prescription with same-day delivery or pharmacy collection.
Prescriptions are issued only when clinically appropriate. Same-day delivery depends on your location, medicine availability and courier capacity.
Your prescription, straight to your phone
Instant electronic prescription issued directly to your phone. Collect immediately from any local pharmacy or get same-day delivery anywhere in the UK.
Same-day electronic prescription
Issued directly to your phone
Collect immediately
From any local pharmacy
UK-wide same-day delivery
To your door the same day
Conditions We Treat
Our doctors can help with a wide range of health concerns
Acne
Spots, blackheads and oily skin affecting the face, back or chest.
Hair Loss
Thinning hair, bald patches or a receding hairline with medical treatment options.
Hyperpigmentation & Sun Spots
Melasma, sun spots and dark marks left after spots or injury.
Hyperhidrosis
Excessive sweating of the underarms, palms, soles or face.
Blackheads & Pores
Blackheads, congestion, enlarged pores and rough skin texture.
Anti-Ageing Skincare
Fine lines, wrinkles and sun-damaged skin with a doctor-led skincare plan.
Eczema & Dermatitis
Itchy, dry, inflamed or weeping skin, including contact dermatitis.
Seborrheic Dermatitis & Dandruff
Greasy flaking and redness of the scalp, face or chest.
Explore treatment options: Acne · Eczema & Dermatitis · Hair Loss · Rosacea
Why Choose ChatDoc?
Medical care designed around your needs
GMC-registered and EU licensed doctors
Every case is reviewed by a qualified doctor through our EU-based medical service. We are not currently live in the UK while awaiting UK licensing and CQC regulation.
AI-Supported Assessment
AI supports your doctor's assessment and discussion of possible causes and next steps. Your doctor decides your diagnosis and treatment.
Immediate Prescription
When clinically appropriate, your doctor can issue a prescription immediately after review.
Private & Secure
HTTPS connections and role-based access help protect your health information.
Online doctor questions
Can I get a prescription online today?
Yes, if clinically appropriate. After your online doctor consultation and live chat, your doctor can issue a same-day private prescription online in the UK and EU. Delivery or pharmacy collection depends on availability and your location.
Do I need an appointment?
No appointment is needed. Start with our free symptom checker, then a GMC-registered doctor reviews your information before you speak to a doctor online in live chat. The £24.99 consultation includes clinician review, live doctor chat and a prescription if appropriate.