Overview
Many skin conditions look similar to the untrained eye. Eczema, fungal infection, psoriasis and drug reactions can all present as a red scaly rash, yet each needs a completely different treatment - and using the wrong one can make things worse.
A structured assessment considers the distribution, appearance, timing, itch, triggers and your medical history alongside clear photographs to reach a working diagnosis.
When to seek urgent medical help
- • A rash with fever, blistering of the mouth or eyes, or peeling skin - emergency
- • A rapidly spreading painful red area with fever
- • A rash that does not fade under pressure with a glass
Symptoms and signs
- A rash that is new, spreading or not responding to over-the-counter creams
- Itching, burning or soreness of the skin
- Scaling, blistering, crusting or weeping
- Lumps, bumps or changing moles
- Skin changes after a new medication, product or travel
- Recurring skin problems with no clear diagnosis
Management and treatment
Treatment depends entirely on the diagnosis, which is why the assessment comes first. Once identified, most common skin conditions are treated with a topical prescription, a short oral course or a targeted skincare regimen.
Your ChatDoc doctor reviews your photos and answers, explains the most likely diagnosis and the alternatives considered, and prescribes the appropriate treatment for immediate collection.
Prescription treatment options
Doctor review of your photos
A working diagnosis with the reasoning explained and differentials considered.
Targeted prescription treatment
Steroid, antifungal, antibiotic or retinoid therapy matched to the diagnosis.
Skincare and barrier plan
Emollients, cleansers and irritant avoidance appropriate to your skin type.
Follow-up and referral advice
Clear guidance on what to expect and when in-person dermatology review is needed.
Any prescription is issued only after a doctor has reviewed your case and considers the treatment safe and appropriate for you.
Your online Other Skin Conditions assessment
- 1
Tell us about your concern
Share symptoms, past treatments, medicines and relevant health information.
- 2
Upload clear photos
Upload photos of your concern where applicable.
- 3
Doctor reviews your case
Technology helps organise your answers, but every assessment and prescription decision is made by a doctor, who may message you if they need more information.
- 4
Get your personalised plan
A personalised prescription is issued if treatment is clinically appropriate.
Prognosis and outlook
Most common skin conditions improve within 1-4 weeks once the correct treatment is started. Chronic conditions such as eczema and psoriasis are controlled rather than cured, with long symptom-free periods.
Getting the diagnosis right early avoids months of ineffective treatment and reduces the risk of scarring or pigment change.
Complete care. One simple price.
£24.99
Includes clinician review, live doctor chat & prescription
One payment. No subscription. Any prescription depends on clinical suitability.
Start your consultationOther conditions we treat
This page is general medical information and does not replace a personal consultation. Always seek urgent care for severe or rapidly worsening symptoms. ChatDoc is not an emergency service. Call 999 (UK) or 112 (EU) for life-threatening emergencies or 111 for urgent non-emergency help. Do not wait for an online reply.